DiVA provides a well-designed IT platform that optimizes your business processes in omni-channel trade. Especially dovetailing of the individual business processes of this merchandise-shaped ERP solution with sales- and customer-oriented CRM system is, for many of our customers, key to commercial success.
A smooth interaction of all departments and all processes of the company is crucial for success in e-commerce and omni-channel trade with often very high transaction numbers.
DiVA combines all functionalities of the different modules like ERP, CRM and LVS in a perfectly adjusted integrated system – covering all online and offline channels.
DiVAOMS combines a streamlined entry-level solution for all functionalities of order management and seamlessly integrates in existing IT systems.
It can be imbedded individually in your existing system or be expanded with other modules.
DiVAERP is a system, which is specially designed for the requirements of e-commerce and omni-channel trade.
ERP systems for e-commerce have to handle large numbers of master data and transactions. Highly automated transactions and at the same time exact accounting of all business processes are crucial.
DiVACRM seamlessly integrates in the DiVA ERP processes. The complete integration in the ERP allows the user to enter all data at once and directly access customers and by this initiate target group specific, marketing driven actions.
Conditions are provided for optimal and – despite an automated system – personal communication with customers.
DiVALVS seamlessly connects to the ERP systems.
The integration of the relevant KEP service providers, same day delivery, picking methods customizable for the location and range of products and the highest possible degree of automation are key to the LVS solutions.
Control your branch stores with our back office module DiVAPOS.
Profit from the fully integrated cash register solution to offer your customers real omni-channel concepts like ‘Click & Collect’, ordering from the branch or universal payment.