Customer feedback

„We work with MAC because…“

What our clients say about us.


MAC solutions are real long-distance runners: clients have been with us for over 20 years and their systems are still able to meet the changing demands of a dynamically changing market.

If you choose a MAC solution today, you can be sure that it will still run perfectly in 10 years' time - even if it might look completely different then and have totally new functionalities.

Lloyd has been shining with attention to detail for shoes of the highest quality for over 125 years. This sustainability is the basis for the digital transformation and redirection in e-commerce.


»Our goal is to provide an optimal and consistent shopping experience, regardless of the chosen channel. This is an important milestone in the digital development and fast-moving shopping patterns.«

Andreas Schaller, CEO LLOYD Shoes

In Germany, Springlane is the leading specialist shop for kitchen, table, wine and gourmet products, and offers over 15,000 cuisine & dining products in their on-line shop.


»We now have the IT infrastructure we need to pursue our omni-channel strategy without compromise and grow internationally. MAC's process knowledge has made it possible to have a very lean implementation process, and through operating in a Cloud environment, we could focus entirely on our core business.«

Marius Till-Fritzsche, Founder of Springlane

Designer furniture 'ordered today, delivered tomorrow' was the idea of furniture sellers Cairo. They offer their range of exclusive products through catalogue, e-commerce and high street design store channels.


»The flexibility and adaptability of MAC's DiVA solution has been enabling us for more than 10 years to align our IT platform dynamically to the changing market. MAC are trusted partners with whom we could meet many challenges within very ambitious time-frames.«

Gero Furchheim, CEO at Cairo

H&S Bike-Discount offers a broad spectrum of bicycles and cycling accessories and clothing. Their own brand 'Radon Bikes' regularly wins expert awards. In addition to their successful web shop, they offer hands-on cycling try-outs in Bonn.


»Changing over the shop and the ERP at the same time was a real challenge for the whole business and only possible because of the standardised availability of key e-commerce functionalities. The way all processes are dove-tailed now sets us up brilliantly for the future.«

Ralf Heisig, CEO at H&S Bike-Discount

Colourful fashion, textiles and soft furnishings, drawing inspiration from Scandinavian design and made from natural materials, that is Gudrun Sjöden's business idea. Functionality and versatility are very important, to allow combining different items with each other - independently of current fashion and with a perfect fit for women of all shapes and ages.


»For us as a multi-channel company, the integration of the separate channels catalogue, e-commerce and high street shops is very important to our success. That is why we have chosen the MAC e-suite.«

Matthias Fink, CEO at Gudrun Sjödén


In line with their motto 'passion for music', jpc offers its customers a lot more than the standard music selection. Living up to their own high expectations means working with more than 500 suppliers world-wide and delivering to more than 250 countries.


»MAC's solutions and the mail order know-how of their team ensure that we will be able to manage and shape our business successfully in years to come. Dependability and stability are a deciding choice factor for us.«

Michael Richter, Head of IT at jpc

Fiege offers the handling of all international back end processes in e-commerce. This includes logistics, fulfilment, order management, debtor management, payment processes and customer service.


»Tailored full-service e-commerce and omni-channel solutions are of tremendous strategic importance to the commercial future of our customers. They require a high degree of system security, process integration and speed. In DiVA, we have found a very innovative, highly scalable system which easily meets all demands you could make of a modern e-commerce back end system.«

Marcus Gropp, Senior Management at Fiege

Baur Fulfillment is a partner in the value chain for e-commerce and also offers logistics for fulfilment, and customer service and debitor management.


»Driven by our growth, we have chosen DiVA as our new ERP system to give us much greater flexibility. In distance selling, IT changes all the time, so we as fulfilment service providers need systems that can adapt flexibly, too. The change-over went pretty much without a hitch - which you could not take for granted.«

Dr. Martin Koch, Head of IT at Baur Fulfillment


4Care is one of Europe's leading omni-channel providers of contact lenses, care products, spectacles and sunglasses. The owner-managed business from Kiel stands for high quality products, personal service and innovative distribution concepts - both on-line and bricks & mortar.


»The MAC CRM module is at the heart of our media planning and marketing campaigns. Our product range fits perfectly within the ERP module and dove-tailing allows us to analyse and control our business in real time.«

Bernd Behrens, CEO at 4Care is THE on-line specialist for baby products, children's fashion and anything else small children need.


»For us as a company the satisfaction of our customers is the key priority. This means efficient and fast processing of all orders and enquiries. Together with our in-house IT team and the colleagues at MAC, we have great fun working continuously on new projects, with a high degree of professionalism and precision.«

Bastian Siebers, CEO at

The CBR Fashion Group with its Cecil and Street One brands is among the top 10 German fashion companies. It has bricks & mortar stores in 18 countries and sells on-line in six.


»With their DiVA offering, the MAC team provides an e-commerce back end which allows us to realise our new e-commerce business ideas on a stable platform. In order to keep our competitive advantage, the experts from both companies have established a very professional way of working together.«

Nicolas Speeck


The dress-for-less GmbH is Germany's and Europe's leading on-line designer outlet store, selling exclusive designer clothing to customers all over the world. Their offering spans over 30,000 product lines and is available in nine languages.


»DiVA is a central piece in our growth and internationalisation strategy. Without DiVA, we could never have defined and met such ambitious goals.«

Holger Hengstler, Co-founder of dress-for-less

Lehner mail order is a family owned company which has been offering an attractive range of goods to its customers in Switzerland through an omni-channel set-up for over 30 years.


»After many years of working together closely with MAC and MAILplus, we decided to go for DiVA as our new ERP, CRM and WMS platform. The deciding factors were the deep sector expertise of the MAC team, the proven performance capability of DiVA and the future-proof quality of the Microsoft platform.«

Thomas Meier, CEO at Lehner Versand

fashionette offers luxury designer bags for real bag enthusiasts - made by well-known designers and the latest fashion stars as well as premium brands like Prada, Furla or Karl Lagerfeld. fashionette customers are accordingly very demanding when it comes to their shopping experience on-line, where they expect the same excellent, attentive service they would receive in person.


»With DiVA, we have created an IT platform for our next phases of growthAfter an extensive testing and stabilisation phase the project went into Go Live in a very relaxed and easy-going atmosphere. We reached the key objective of equipping fashionette with a capable and stable platform for the Christmas seasonal high in sales in 2017. We thank the team at MAC for the great partnership and close cooperation in completing this project.«

Ronald Reschke, CEO at fashionette

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