MAC. Excellence in E-Commerce.
Enterprise software for successful online commerce.
Exactly what you need.
The digital backend for e-commerce and omnichannel commerce.
Specializing in e-commerce and omnichannel commerce, MAC keeps pace with the dynamics and complexity of online trade and sets benchmarks with DiVA for ERP and CRM systems in this industry. Complemented by our IT services, a holistic digital backend emerges.
For over 20 years, MAC has focused on the functionality of commercial worlds. Based on Microsoft Dynamics 365 Business Central, we build optimally coordinated building blocks into scalable business environments that guarantee stable and reliable success in the future. Our membership in the collana IT Group enhances the value for our customers.
DiVA. The enterprise software for e-commerce.
DiVA, with its headless e-commerce architecture, offers all the functionalities needed for successful omnichannel commerce. DiVA integrates all functionalities for successful e-commerce:
High-quality item data
All information regarding the item can be maintained in DiVA.
Relevant data and characteristics are provided for the various distribution channels.
Targeted Marketing
DiVA effectively launches your marketing efforts across channels. Plan and analyze your campaigns and activities, and measure success in real time.
Optimized Purchasing Processes
With DiVA, you can manage the entire procurement process and perfectly balance the quantities in the warehouse. This helps you avoid both supply shortages and excess inventory.
Customer-Centric Sales
A customer-oriented and flexible sales approach with DiVA focuses on customer requirements, quickly responds to market developments, and always selects the appropriate sales channel.
Efficient Logistics Processes
With DiVA, you optimize logistics along the process chain by tightly integrating logistics processes with the ERP system and appropriate workflows.
Transparent Financial Management
The fully integrated financial accounting provides a real-time overview of your business at all times. Accurate data gives you confidence in your investment decisions.
Why MAC IT-Solutions?
Target-oriented project approach.
Whatever you aim to achieve: With a structured project methodology, we guide you towards your goal.
Long-term partnerships.
We accompany your success story as a reliable partner – this is also evidenced by our references from more than 20 years.
Future proof technology.
We use the cloud-based platforms from Microsoft as our technological basis, which are continuously being developed further.
Numbers that count.
years of successful representation in online commerce.
German retail companies among the top 200 are supported by MAC IT-Solutions.
orders are processed through DiVA during Black Week.
DiVA successfully in use.
Long-term partnerships in e-commerce.
In January 2023, the cloud-based ERP system DiVA based on Microsoft Dynamics 365 Business Central was successfully put into operation at GartenHaus. All key retail processes are covered.
Since January 2023, lighting specialist Lampenwelt has been relying on the DiVA ERP system based on Microsoft Dynamics 365 Business Central in cloud operation.
Since September 2021, Horze has been using the cloud-enabled DiVA backend system based on Microsoft Dynamics Business Central, including integrated payment processing via collana pay.
Cairo has been using mail order software from MAC since 2006. In 2018, the decision was made to introduce DiVA based on Microsoft Dynamics.
Due to strong growth, Bike-Discount decided to completely change its webshop system and the underlying ERP and CRM systems, including logistics, in 2013.
Since 2009, babymarkt.de has relied on the DiVA ERP and CRM system to support its growth and increasingly international orientation.
BFS has relied on the DiVA ERP system since 2011 to ensure its own growth. With high flexibility and strong system performance, DiVA is the central solution.
Since 2017, LLOYD has been using the DiVA ERP system and thus the flexible provision of IT capacities from the cloud, which can keep pace with order growth at all times.
The minds behind your success.
Four executives, one goal: setting new standards!
United in strength: Our four-member executive team, consisting of CTO Dirk Petersen, CCO Aida Dia, CMO Nicole Wehner, and CEO Jörn Fischer, combines years of expertise in e-commerce, omnichannel and IT. This collective experience enables us to develop innovative solutions and further expand our position as industry leaders. Our goal: to continue setting new standards in the ERP sector for your success!
Good questions.
Our answers.
What is DiVA?
DiVA is a fully integrated and highly automated ERP system for e-commerce and omnichannel commerce based on Microsoft Dynamics 365 Business Central (BC). As a cloud platform, we rely on Microsoft Azure.
For which industries is DiVA suitable?
Our focus is 100 percent on one industry: e-commerce and omnichannel commerce in the DACH region (Germany, Austria, and Switzerland). For over 20 years, we have been intimately familiar with the enormous dynamics and complexity of online commerce as focused specialists and are also very knowledgeable about the needs of retailers.
Is DiVA only usable for webshops?
No. DiVA is designed as an omnichannel ERP backend and supports the integration of all sales channels such as webshops, marketplaces, physical stores, mobile applications, telephone sales, and catalogs or newsletters as purchasing triggers.
How many orders can DiVA process?
DiVA can easily handle more than 50,000 customer orders per day in real operation, making it an ideal choice for businesses that expect a high volume of orders during peak times like Black Week.
Can DiVA be integrated into existing system environments?
Yes. DiVA standardly meets the requirements of over 50 of the top 500 German brands and can be used as a standalone platform for all CRM, PIM, or WMS processes. However, there can be individual specificities where other solutions are more sensible. Therefore, DiVA is not set up as a monolithic system but also offers integration possibilities with other CRM, WMS, or PIM systems.
Do you have questions about our e-commerce solution?
We are happy to advise you personally.
Nicole Wehner
Manager (CMO)
